Why Others Succeed and You Don’t – The Importance of Etiquette

Why is it that some people seem to succeed in all they do? What is the difference between the colleague who gets promoted into higher positions a lot quicker and his colleague who seems to stay put with where he is in his career and who is not climbing the corporate ladder no matter how hard he thinks he is trying?


It might not be obvious at first sight, but you will find that the more successful colleague has mastered the fine nuances of etiquette.


Etiquette, or in this case business etiquette, are the delicate but critical behaviours that can impact a first impression, impress a client or make or break an important meeting.


Re-think: Etiquette is not a set of rules but a way of life

A very basic and simple definition of etiquette is “the fine art of getting along with people.” More than often, it is perceived as a rigid set of rules. No, that is not what it is. It is not about a set of rules you should follow or about being prim and proper. See it rather as a notion of communication - like language. Etiquette is about principles on how to behave, how to communicate with people in a way they enjoy, thus how people become attracted to you.


Even if many people (wrongly) consider manners not to be as important as they once used to be, you will find that especially in today’s fast-paced world it is precisely these small things that will make you stand out from the crowd. How you treat others, how you speak and your actions will reflect on how others see you. These sometimes subtle behaviours is what can ‘speak louder’ compared to other people.


Future Success can depend on your manners

80% of communication takes place over electronic channels